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National Disability Insurance Agency

🇦🇺 Australia · National Disability Insurance Agency (NDIA) · Record AU-2023-1129
○ Reported — awaiting official confirmation
Reported — awaiting official confirmation. The facts below are drawn from the organisation's own disclosure and credible reporting. Figures are as reported; unknowns are labelled, not estimated by us.
People affected
Not disclosed
Breach date
2023-11
Regulator
None reported (investigated by the NDIA-led Fraud Fusion Taskforce; prosecuted in the NSW District Court, Parramatta)
Trust tier
B · Reported
TimelineDisclosed within the same month after the breach (dates as precise as the sources allow)
Breach
Nov 2023
Disclosed
Nov 2023
Resolved
as of 7 Nov 2026
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Data exposed

Full name, date of birth, gender and address/postcode of NDIS participants (some of whom were minors at the time) Company-confirmed

Confidence: Confirmed = regulator/court · Company-confirmed = the organisation's own disclosure · Media-reported = press. Figures without an official source are labelled, not estimated.

What happened

In November 2023 the National Disability Insurance Agency disclosed an insider breach in which a staff member accessed and leaked participants’ personal details — names, dates of birth, gender and addresses [ndia-detects], [ndia-co], [ndia-itnews]. The NDIA said it believed the incident was financially motivated [ndia-itnews]. The staffer was arrested and charged following an investigation by the NDIA-led Fraud Fusion Taskforce, and was sentenced in Parramatta District Court on about 5 May 2025 to an aggregate 2.5 years’ imprisonment served by Intensive Corrections Order, 300 hours’ community service and a $4,000 fine [ndia-sentenced]. The NDIA reported that a provider who received the data was also later sentenced [ndia-provider-sentenced]. This is distinct from the June 2023 HWL Ebsworth breach.

Current status

Resolved through prosecution [ndia-sentenced], [ndia-provider-sentenced]. The exact number of participants affected was not published, so none is asserted here.

Why it matters

Disability-scheme records are highly sensitive, and an insider misusing legitimate access is a distinct threat from an external hack — controls have to guard against both.

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