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Transport for NSW

πŸ‡¦πŸ‡Ί New South Wales Β· Transport for NSW Β· Record AU-2021-0130
β—‹ Reported β€” awaiting official confirmation
Reported β€” awaiting official confirmation. The facts below are drawn from the organisation's own disclosure and credible reporting. Figures are as reported; unknowns are labelled, not estimated by us.
People affected
Not disclosed
Breach date
2021-01
Regulator
Cyber Security NSW
Trust tier
B Β· Reported
TimelineDisclosed about 1 month after the breach (dates as precise as the sources allow)
Breach
Jan 2021
Disclosed
Feb 2021
Disclosed β€” no regulator outcome yet
as of 7 Nov 2026
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Data exposed

Driver-licence information, names, email and residential addresses and contact numbers β€” both customer and employee data (held in files on the Accellion appliance) Media-reported

Confidence: Confirmed = regulator/court Β· Company-confirmed = the organisation's own disclosure Β· Media-reported = press. Figures without an official source are labelled, not estimated.

What happened

In early 2021 Transport for NSW was caught in the worldwide Accellion file-transfer (FTA) breach. TfNSW said some information was taken, and that its driver-licence and Opal systems themselves were not accessed [tfnsw-co], [tfnsw-itnews]. iTnews, citing a TfNSW notification email, reported that files on the Accellion appliance included driver-licence information, names, addresses and contact numbers belonging to both customers and employees [tfnsw-itnews].

Current status

Disclosed. iTnews reported that at least 500 customers and employees were impacted, but it is unclear whether that is the total [tfnsw-itnews]. No official total was published, so none is asserted here.

Why it matters

A single vulnerable file-transfer appliance exposed government-held identity data β€” the same Accellion event that hit organisations worldwide, including the Reserve Bank of New Zealand.

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