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South Australian Government (Frontier Software)

🇦🇺 Adelaide, SA · Frontier Software (payroll provider to the SA Government) · Record AU-2021-0044
○ Reported — awaiting official confirmation
Reported — awaiting official confirmation. The facts below are drawn from the organisation's own disclosure and credible reporting. Figures are as reported; unknowns are labelled, not estimated by us.
People affected
80,000 (approx)
Breach date
2021-11
Regulator
South Australian Government; OAIC
Trust tier
B · Reported

Data exposed

Name, date of birth and home address Media-reported
Tax file number and bank account details Media-reported
Remuneration, tax withheld and superannuation details Media-reported

Confidence: Confirmed = regulator/court · Company-confirmed = the organisation's own disclosure · Media-reported = press. Figures without an official source are labelled, not estimated.

What happened

In November 2021 Frontier Software, the external payroll provider used by the South Australian Government, was hit by the Conti ransomware group, which stole and then published employee payroll data. The SA Government said the breach affected up to 80,000 public servants (initial estimates ranged from about 38,000 to 80,000) [frontier-bleeping]. Exposed data included names, dates of birth, home addresses, tax file numbers, bank account details, remuneration, tax withheld and superannuation information [frontier-bleeping].

Timeline

  • 2021-11-13 — Frontier Software’s systems were compromised by Conti ransomware [frontier-bleeping].
  • 2021-12-10 — The SA Government publicly disclosed the breach and began notifying affected employees [frontier-bleeping], [frontier-acs].

Current status

Disclosed. The “people affected” figure reflects the government’s stated upper estimate of up to 80,000; the earlier range is noted above. Figures are as reported by the government and credible media.

Why it matters

A third-party payroll provider became the single point of failure for an entire state government’s workforce — and the exposed fields (tax file numbers, bank accounts) are among the most sensitive for identity-theft and fraud risk.

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