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South Australian Government (Frontier Software)

🇦🇺 Adelaide, SA · Frontier Software (payroll provider to the SA Government) · Record AU-2021-0044
○ Reported — awaiting official confirmation
Reported — awaiting official confirmation. The facts below are drawn from the organisation's own disclosure and credible reporting. Figures are as reported; unknowns are labelled, not estimated by us.
People affected
38,000+
Breach date
2021-11
Regulator
South Australian Government (OAIC involvement not sourced)
Trust tier
B · Reported
TimelineDisclosed about 1 month after the breach (dates as precise as the sources allow)
Breach
Nov 2021
Disclosed
Dec 2021
Disclosed — no regulator outcome yet
as of 7 Nov 2026
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Data exposed

Name, date of birth and home address Media-reported
Tax file number and bank account details Media-reported
Remuneration, tax withheld and superannuation details Media-reported

Confidence: Confirmed = regulator/court · Company-confirmed = the organisation's own disclosure · Media-reported = press. Figures without an official source are labelled, not estimated.

What happened

In November 2021 Frontier Software, the external payroll provider used by the South Australian Government, was hit by ransomware. A listing on the Conti group’s leak site matched the attack, as reported by BleepingComputer; that listing was later removed [frontier-bleeping]. Frontier confirmed “some data exfiltration”; publication of the data has not been confirmed [frontier-bleeping]. The SA Treasurer said the records of at least 38,000 employees were confirmed accessed, and that up to 80,000 could be affected [frontier-acs], [frontier-indaily]. Exposed data included names, dates of birth, home addresses, tax file numbers, bank account details, remuneration, tax withheld and superannuation information [frontier-bleeping].

Timeline

  • 2021-11-13 — Frontier Software’s systems were hit by ransomware; a Conti leak-site listing later matched the attack, as reported by media [frontier-bleeping].
  • 2021-12-10 — The SA Government publicly disclosed the breach and began notifying affected employees [frontier-bleeping], [frontier-acs], [frontier-indaily].

Current status

Disclosed. The “people affected” figure is the confirmed minimum of 38,000; the government said up to 80,000 could be affected. Figures are as reported by the government and credible media. No regulator action has been sourced.

Why it matters

A third-party payroll provider became the single point of failure for an entire state government’s workforce — and the exposed fields (tax file numbers, bank accounts) are among the most sensitive for identity-theft and fraud risk.

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